Terms of Use

About these terms

These terms describe the use and purchase of digital products from Solo Studio through this online store. Product-specific information shown on each listing also forms part of the information you should review before ordering. Nothing here limits rights that cannot legally be excluded.

Products and compatibility

Solo Studio sells downloadable business workbooks, generally supplied as Excel .xlsx files. No physical item is shipped. The product page describes the worksheets and features included. Microsoft Excel is recommended; compatibility and the way formulas, dropdowns or formatting display may vary between spreadsheet applications and versions.

Prices and payment

Prices are displayed in New Zealand dollars (NZD) unless checkout states otherwise. The checkout displays the price and any applicable charges before you confirm your order. Payments are processed using the methods available at checkout.

Digital delivery

After payment is confirmed, your purchased download is made available through Shopify's digital delivery app. Check the email address used at checkout and your spam or promotions folders. For help accessing a file, visit our Contact page and include your order number.

Permitted use

Unless the product listing says otherwise, your purchase permits personal or internal business use of the workbook. You may enter your own information and adapt the workbook for your own workflow. You must not resell, redistribute, publish, share or sublicense the original workbook or a modified copy, or make it available to others as a template or download.

Intended use and accuracy

Our workbooks are administrative organisation and planning tools. They are not professional legal, accounting, tax, financial or other specialist advice. You are responsible for checking your information, figures and decisions, and for obtaining professional advice where appropriate. We do not promise that using a workbook will produce a particular business result, income level or number of clients.

Problems with an order or file

If a download is faulty, inaccessible or materially different from its description, please contact us so we can investigate and provide an appropriate solution. Any rights or remedies available under the New Zealand Consumer Guarantees Act, Fair Trading Act or other applicable consumer law remain unaffected.

Contact

For questions about a product, purchase or these terms, use the Solo Studio Contact page. Include your order number where relevant, and do not send passwords or payment-card details.

This page is general store information and is not legal advice.